Privacy policy

At My Nature Glow, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from www.mynatureglow.com (the “Site”).

By using our Site, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information

When you visit the Site or place an order, we may collect certain personal information, including:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely by third-party payment providers; we do not store full payment details)
  • Order and transaction details

Automatically Collected Information

When you browse the Site, we may automatically collect certain information, including:

  • IP address
  • Browser type and device information
  • Pages viewed and interactions with the Site
  • Referring website or search terms

This information helps us improve website functionality, performance, and user experience.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Communicate with you about purchases, shipping, and support inquiries
  • Provide customer service
  • Improve our website, products, and services
  • Prevent fraud and maintain site security
  • Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information.

Sharing Your Information

We may share your personal information with trusted third parties only as necessary to operate our business, including:

  • Payment processors
  • Shipping and logistics providers
  • Website hosting and analytics service providers

These third parties are contractually required to safeguard your information and use it solely for authorized purposes.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential site functionality
  • Analyze traffic and site performance
  • Improve user experience

You may control or disable cookies through your browser settings. Please note that disabling cookies may affect certain Site features.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Meet legal, accounting, or regulatory requirements

When information is no longer required, it is securely deleted or anonymized.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information, subject to legal obligations
  • Opt out of marketing communications at any time

California Residents (CCPA / CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect and how it is used
  • Request deletion of your personal information (subject to legal requirements)
  • Confirm that we do not sell or share personal information

We will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, please contact us using the information below.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies independently.

Children’s Privacy

Our Site and products are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will take effect immediately upon posting on the Site. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

📧 Email: support@mynatureglow.com
📞 Phone: +1 (626) 659-4561